Portugal

Loyalty launches new website for customers and mediators

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Based on a feed excerpt; full article content has not been acquired. Source evidence retrieved 25/10/2026, 16:11:24 UTC.

Briefings

Fidelidade launched a new website on October 25, 2026, featuring updated navigation, simulators, and self-service tools to enhance client access and support. The platform aims to integrate digital channels, mediators, and customer support teams, allowing clients to choose their contact method while maintaining a consistent experience across all channels.

Key points

• Fidelidade launched a new website on October 25, 2026, featuring updated navigation, simulators, and self-service tools.
• The platform integrates the group's digital channel modernization strategy to support future product and service changes.

Context

Fidelidade is a group of insurance companies. The new website serves as part of a broader digital transformation strategy aimed at improving client access and consistency across different contact channels.

Limitations

Evidence is limited to the company's internal statement about the launch date and strategic goals. Specific customer data, usage statistics, or detailed technical specifications are not provided.

Generated by Bittrees-hosted qwen35-2b sha256:aaf42c8b7c3c on 25/10/2026, 16:13:18 UTC. Based on publisher-provided feed evidence; may not cover the full original article. Check the source for details.

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