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TAP is the fastest to pay compensation to passengers, SATA the slowest

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Based on a feed excerpt; full article content has not been acquired. Source evidence retrieved 22/10/2026, 11:41:24 UTC.

Briefings

A TAP Airlines pays compensation to passengers in approximately 10 days, while SATA takes over four months. AirAdvisor analyzed 68,311 claims between January and June 2026 involving 59 airlines across 31 countries. The EU new regulation sets a maximum of 30 days for compensation payment, effective October 23, 2027. TAP ranks first, followed by Iberia and Vueling at 10 days, with British Airways and Wizz Air at 11 days. SATA/Azores Airlines ranks last at 130 days.

Key points

• TAP Airlines pays compensation in approximately 10 days, ranking first among analyzed airlines.
• SATA Airlines takes over four months to pay compensation, ranking last among analyzed airlines.

Context

A new EU regulation effective October 23, 2027, mandates a 30-day compensation payment deadline for airlines, replacing previous practices. This change aims to clarify passenger rights regarding delays and cancellations, though implementation is delayed until late October 2027.

Limitations

Data covers only January to June 2026 claims; results are based on AirAdvisor analysis of 68,311 claims. SATA's 130-day figure reflects ongoing strikes in the 'handling' sector, and the EU regulation applies only to October 23, 2027.

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