Science

Skip-level meetings may win bypassed managers' support, but how they are done matters

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Briefings

A qualitative study published in IEEE Engineering Management Review found that skip-level meetings (SLMs) can provide support to bypassed managers but require specific implementation to succeed. The study highlights that the structure and timing of these meetings significantly influence outcomes, with some contexts viewing them as norm-breaking while others accept them as standard practice.

Key points

• Qualitative exploratory study published in IEEE Engineering Management Review identified that SLMs can offer support to bypassed managers.
• The success of SLMs depends on context, with some environments treating them as norm-breaking and others accepting them as standard practice.

Context

This research addresses the dual role of skip-level meetings in organizational dynamics, where they can either empower underrepresented managers or disrupt established norms depending on cultural context.

Limitations

The study is a qualitative exploratory research design with limited sample size and duration, restricting generalizability to other organizational settings.

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