Politics

An Arizona County’s “Housing Hub” Is a Dead End for Many Homeless Families

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Based on a feed excerpt; full article content has not been acquired. Source evidence retrieved 09/10/2026, 11:24:24 UTC.

Briefings

A 2023 evaluation found 94% of families assessed for housing help by the Family Housing Hub in Maricopa County did not receive it, leaving many homeless families without shelter despite the system's creation in 2014. Families report calling 211 multiple times without connection, waiting months for waitlist placement, and facing hostile environments where operators told them to sleep in cars. UMOM, which runs the hub, states it prioritizes finding other options before offering shelter, but experts note the system lacks transparency and prioritization methods when resources are scarce. The county's shelter capacity has declined from 769 to 630 units since 2024, and family homelessness has reached its highest level in over a decade.

Key points

• A 2023 evaluation found 94% of families assessed for housing help by the Family Housing Hub in Maricopa County did not receive assistance.
• Family homelessness in Maricopa County reached its highest level in over a decade, with shelter capacity declining from 769 to 630 units between 2024 and 2025.

Context and limitations

Data reflects 2023 evaluation and 2025 shelter counts; waitlist wait times vary by family; some families were unable to connect with workers due to system barriers.

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